This Privacy Policy explains how Listed Factory collects, uses, shares, and protects information submitted through the Request for Quotation (RFQ) Submission Service.

1. Data Collected

When submitting an RFQ, we collect the following data:

• User Information: Name, Email, Contact Number
• Business Information: Company Name (if applicable)
• Product/Service Details: RFQ description, category, quantity, and specifications
• File Uploads: Documents relevant to the RFQ request
• Payment Information: Securely processed via secure payment gateway (we do not store card details)

2. How Your Data is Used

• RFQ Processing: Your details are used to match and distribute the RFQ to eligible suppliers based on category and membership tier.
• Communication: Suppliers may contact you directly based on your submitted details.
• Payments: Transaction details are securely processed to facilitate the RFQ submission.
• Analytics: We may analyse RFQ trends to enhance our marketplace functionality.

3. Data Sharing Policy

• Your RFQ details are instantly shared with suppliers upon submission.
• Data is not shared with third parties outside of the listed suppliers.
• We do not sell, rent, or distribute your personal data to external advertisers or marketing companies.

4. No Data Withdrawal After Submission

• Once an RFQ is submitted, the data cannot be withdrawn or modified.
• Suppliers who have received the RFQ may store and process the data independently.
• Users must ensure accuracy before submission to avoid incorrect distribution.

5. Data Retention Policy

• RFQ submissions are stored in our system for 90 days for reference.
• After 90 days, RFQ data is anonymized and removed unless required for legal compliance.
• Users can request access to their submitted RFQs by contacting support.

6. Data Security Measures

• We implement SSL encryption and secure data storage practices.
• Payment information is not stored on our servers; it is processed via Stripe’s secure payment gateway.
• Regular audits ensure compliance with GDPR and UK Data Protection Laws.

7. User Rights

• Access: Users can request a copy of their submitted RFQs.
• Correction: If incorrect personal details were submitted, users may request an update.
• Deletion: RFQ data is automatically deleted after 90 days.

8. Third-Party Integrations

• Payments are processed via secure payment gateway, which has its own privacy policies and security measures.
• Listed Factory is not responsible for data handling by individual suppliers after receiving RFQ details.

9. Changes to This Privacy Policy

• Listed Factory reserves the right to modify this Privacy Policy as needed.
• Users will be notified of significant changes via email or website announcements.

10. Contact Information

For any concerns regarding your privacy and data handling:
📧 Email: hello@listedfactory.com