Web Administrator

Job Category: Digital & IT
Job Type: Permanent
Job Location: Hybrid / London
Job Level: Senior Associate

About Listed Factory

Listed Factory is a leading B2B & D2C marketplace that connects manufacturers and suppliers with buyers worldwide. Our platform is powered by WordPress and various e-commerce plugins, ensuring a seamless user experience. We are looking for a Web Administrator to manage website maintenance, resolve technical issues, and optimize platform performance.

Job Role & Responsibilities

As a Web Administrator, you will be responsible for the technical management, troubleshooting, and optimization of our WordPress-based platform. You will work on site security, plugin integrations, performance improvements, and bug fixes to ensure a smooth experience for suppliers and buyers.

Key Responsibilities:

  • Manage & Maintain the Website – Oversee the day-to-day operation of our WordPress-powered marketplace
  • Handle Technical Issues – Troubleshoot website errors, plugin conflicts, and e-commerce functionalities
  • Optimize Performance – Improve website speed, SEO structure, and database efficiency
  • Manage Plugins & Updates – Regularly update and configure WordPress themes, plugins, and security patches
  • Ensure Website Security – Implement security best practices to protect against hacks, malware, and vulnerabilities
  • Support E-Commerce Operations – Manage and troubleshoot payment gateways, WooCommerce settings, and order processing
  • Customization & Development – Make minor PHP, HTML, CSS, and JavaScript modifications to enhance functionality
  • Backup & Recovery – Ensure regular backups and contingency plans for website data
  • Technical Support for Team – Assist the marketing, customer support, and sales teams with website-related issues
  • Collaborate with Developers – Work with external developers or agencies when advanced customizations are needed

Required Skills & Qualifications

  • 5+ years of experience in WordPress administration, website management, or web development
  • Strong knowledge of WordPress & WooCommerce – Experience managing e-commerce stores
  • Proficiency in PHP, HTML, CSS, and JavaScript – Ability to make minor customizations
  • Experience with WordPress Plugins – Especially WooCommerce, Elementor, BetterDocs, WP Rocket, RankMath SEO
  • Website Performance Optimization – Knowledge of caching, CDN, and database optimization
  • Security Management – Familiarity with SSL, firewalls, malware scanning, and backups
  • Troubleshooting & Debugging – Ability to identify and fix website errors, conflicts, and bugs
  • Knowledge of MySQL Databases – Ability to manage and optimize database performance
  • Experience with Hosting & Server Management – Working with cPanel, Cloudflare, or VPS hosting is a plus
  • E-Commerce Experience – Understanding of payment gateways (Stripe, PayPal), checkout flows, and user experience
  • Good Communication Skills – Ability to document processes and support non-technical teams

Benefits & Perks

  • Competitive Salary 💰 – Based on experience & technical skills
  • Flexible Work Schedule 🏠 – Remote or hybrid work options available
  • Career Growth Opportunities 🚀 – Be part of a fast-growing marketplace
  • Professional Development & Training 📚 – Gain experience in a dynamic e-commerce environment
  • Work with a Global Team 🌍 – Collaborate with international stakeholders

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